Refund Policy

Last Updated: [1/12/2025]

Your satisfaction is important to us. This Refund Policy explains the conditions under which returns and refunds are processed.


1. Eligibility for Returns

Returns are accepted only if:

  • The product is unused and in original condition

  • Returned within 7 days of delivery

  • Packaging, tags, and accessories are intact

Non-returnable items:

  • Electrical parts

  • Installed or used parts

  • Discounted/clearance items

  • Custom or special-order items


2. Process for Returns

To initiate a return:

  1. Email us at [Insert Email] with:

    • Order ID

    • Return reason

    • Product photos

  2. Our team will approve or reject the request

  3. Once approved, we will arrange pickup or ask you to ship the item


3. Refund Method

Refunds may take:

  • 5–7 business days after we receive the item

  • Method: original payment mode or store credit

Shipping fees are non-refundable.


4. Replacement Policy

Replacements are offered ONLY for:

  • Damaged items

  • Wrong items delivered

  • Manufacturing defects

Subject to inspection.


5. Cancellation Policy

  • Orders can be cancelled before shipment

  • Once shipped, cancellation is not possible


6. Dispute Resolution

Any disputes will be handled under the laws of India and fall under the jurisdiction of Surat, Gujarat.


7. Contact Us

For returns, refunds, or support:

Surat, Gujarat, India
Email: powerthrottle.contactus@gmail.com
Phone: +91 98981 23410